Cleveland County Health Department in 250 12th Avenue Northeast

Customer Reviews about Cleveland County Health Department:

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  Besides the front counter check-in ladies most of the staff was completely rude and unprofessional. My nurse argued with me when I tried confronting her about another nurse bursting my vein last visit I had and least to say I'm never going there again.
  By Aleesa Brown, June 12, 2017
• ★ ★ ☆ ☆ ☆
  This location has always been pretty clean and professional so on the one occasion that I needed WIC again, I had no apprehensions about it at all. However, while I had it after they started me it was not long after I found out I was taken off of the program but not only did I find this information out at the grocery store, when I called the department they informed me I was taken off due to missing an appointment. I never had the information for this upcoming appointment or I would not have missed my appointment or I would have even called ahead to reschedule. I was never called or informed of this missed appointment by phone, e-mail or text it was only after I called that I found out I was taken off of the program. This program has helped me not just with one child but also my second baby. I love this program because it helps moms to understand the parenting process but also the health and nutrition that goes into it and the financial burden that being a new parent can cause. I will probably go back to this location, simply because it is my closest location but I wanted to let the public know what happened to me in the case that it may happen again to someone else. My suggestions? Let the patients know about upcoming appointments and when/if they miss an appointment, call and let them know the day of so that they can take action immediately and reschedule. Thanks!
  By Jessica Trujillo, October 01, 2016

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